FAQs – Answering Your Questions

How do I choose the right package?
I can help you decide based on your specific needs. If you're unsure, we can discuss what support would be most beneficial for you in a quick chat.

What if I need extra hours or a one-off service?
I offer flexible additional hours at £35 per hour (£40 for out-of-hours/urgent work). If you need a custom project, I can provide a tailored quote.

How do you work with remote vs. in-person clients?
I provide remote support worldwide for business and wedding services. In-person event coordination is available across the UK, with travel costs applying beyond a 1-hour radius from my home base.

Do you offer one-off business admin support, or is it only monthly retainers?
Yes! While my packages are designed for ongoing support, I also offer one-off admin services like CRM setup, business streamlining, and event coordination. Get in touch for a quote.

Can I mix and match services from different packages?
Absolutely! If you need a combination of admin support, event planning, or wedding coordination, we can create a custom package that fits your needs.

Do unused hours roll over to the next month?
No, unused hours do not roll over. This helps me manage my schedule effectively and ensure all clients receive the best support.

Do you work with businesses outside the wedding industry?
Yes! While I specialise in wedding-related businesses, I also work with solopreneurs, creatives, and small businesses across different industries.

What is your cancellation policy?
For monthly retainers, I require 30 days' notice to cancel. For one-off projects, cancellation terms will be agreed upon before work starts.

I run a not-for-profit organisation—can you help with funding applications?
Yes! I assist with grant applications, funding research, and administrative support to help charities and community groups run smoothly.